[
  {
    "title":"Client Intake",
    "bullets":[
      "Collect contact information.",
      "Record device information.",
      "Write the reported issue.",
      "Ask about important data.",
      "Confirm authorization."
    ],
    "image":"security-ops.png"
  },
  {
    "title":"Scope of Work",
    "bullets":[
      "Define what is included.",
      "Define what is not included.",
      "Explain estimate and timeline.",
      "Get approval before extra work."
    ],
    "image":"it-lab-hero.png"
  }
]