Customer acknowledges that unsupported or out-of-support Windows 11 devices may not receive guaranteed updates, may lose compatibility, may have driver or software problems, and may not be supported by Microsoft or the device manufacturer. Customer understands this is a best-effort monitoring and advisory service, not a guarantee that the system will remain secure, patched, compatible, or functional. Customer remains responsible for backups, passwords, data, licensing, and replacement decisions unless separate services are purchased and confirmed in writing.