[
  {
    "title":"Storage Types",
    "bullets":[
      "HDDs are mechanical and slower.",
      "SATA SSDs are faster and common upgrades.",
      "NVMe SSDs are very fast and use M.2 slots.",
      "Always confirm interface and physical size."
    ],
    "image":"ram-ssd-upgrade.png"
  },
  {
    "title":"RAM Basics",
    "bullets":[
      "RAM affects multitasking.",
      "DDR generation must match the system.",
      "Laptop RAM and desktop RAM are different sizes.",
      "Check maximum supported memory before upgrades."
    ],
    "image":"hardware-repair.png"
  },
  {
    "title":"Upgrade Process",
    "bullets":[
      "Back up data first.",
      "Confirm customer approval.",
      "Install the part safely.",
      "Boot and verify detection.",
      "Document before and after results."
    ],
    "image":"ram-ssd-upgrade.png"
  }
]